Terms of service

Effective date: to be set at launch.

These terms are an agreement between you (and the company you sign up for) and Tegminestar LLC ("we", "us") about PoolSketch, our website and our apps. By creating an account or using PoolSketch you agree to them. If you use PoolSketch for a company, you confirm you can bind that company.

1. What PoolSketch is

PoolSketch is a tool for pool builders to sketch pool designs, view them in 3D and send branded handouts to customers. It makes concept sketches for discussion. It does not make construction drawings, engineering, permit drawings or legal advice.

2. Your account

• You must give a real email address and keep your sign-in codes private.
• You are responsible for what happens under your account and for the people you invite.
• Owners and admins manage the company's team, branding and plan.
• You must be at least 18 and use PoolSketch for business.

3. Your content

Your designs, branding, customer details, survey images and photos are yours ("Your Content"). You give us a limited licence to host, copy, process and display Your Content only as needed to run PoolSketch for you, including showing a share link you create and, if you ask for one, sending a render or composite picture and an optional yard photo (never customer names or addresses) to our AI image providers (OpenRouter and the image models it uses) to make an image.

You promise you have the right to use Your Content and to enter customer details, and that you will use them lawfully, including telling your customers how you use their details.

4. Concept sketches and your responsibility

PoolSketch outputs are for discussion. You are responsible for checking every dimension, setback, easement, code requirement, utility location and safety barrier requirement on site and with the authorities before you quote, design or build. Handouts carry a notice to that effect, and you must not remove it from customer copies. AI images are "Artist's concept" and are not a promise of how a finished pool will look.

5. Plans, trial and payment

• Plans and prices are shown on the Pricing page. Prices are in US dollars and may change for future billing periods with notice.
• Every plan has a 14 day free trial. Core needs no card. Pro and Team need a card to start. AI use is capped during a trial. If you cancel before the trial ends, you pay nothing.
• Auto-renewal notice. After the trial, a paid plan renews automatically each month or each year, as you chose, and we charge the card you gave us, until you cancel. We email you before a trial ends and before an annual renewal. You can cancel at any time in the app under Billing, Manage subscription. Taxes may apply.
• Seats, AI render allowances and video limits are as stated on the Pricing page. Top-up packs are one-time purchases and do not expire.
• Payments are handled by Stripe. We do not see your card number.
• You can cancel at any time. Cancelling stops the next renewal. Refunds are governed by the Refund and cancellation policy, which is part of these terms.
• If a payment fails, we may limit your account until it is fixed.

6. Acceptable use

You must follow the Acceptable use policy.

7. Our property

We own PoolSketch, its templates, logo, code and design. The templates and logo are original works. We give you a non-exclusive, non-transferable right to use PoolSketch while your account is open. You may send handouts made with the templates to your customers as part of your business. You may not copy or resell the template library, or reverse engineer the service except where the law allows.

8. Feedback

If you suggest an improvement, we may use it without paying you.

9. Availability and changes

We work to keep PoolSketch running, but we do not promise it will always be available or error free. Features marked "coming soon" are not part of the service until released. We may change or retire features with reasonable notice where practical.

10. Ending the agreement

You can stop using PoolSketch and delete your account at any time (see the Delete your account page). We may suspend or end your account if you break these terms, do not pay, or put the service or others at risk. On ending, you may ask for an export of your designs. We then delete your data as described in the Privacy policy.

11. Warranty disclaimer

PoolSketch is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose, accuracy of measurements or 3D renderings, and non-infringement.

12. Limit of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost sales, or costs of construction, rework or remediation, even if we were told they might happen. Our total liability for any claim is limited to the amount you paid us for PoolSketch in the 12 months before the claim. Some places do not allow some of these limits, so they may not apply to you.

13. Indemnity

You will defend and cover us against claims made by third parties (for example your customers) arising from Your Content, your use of PoolSketch in breach of these terms, or your construction work and quotes.

14. Governing law and disputes

Texas law governs these terms, without regard to conflict of law rules. Disputes will be brought in the state or federal courts located in Texas, and you agree to their jurisdiction. Before filing a claim, each side will try in good faith to resolve it by email for 30 days.

15. Changes to these terms

We may update these terms. If a change matters, we will email account owners at least 30 days before it takes effect. Using PoolSketch after that means you accept it.

16. Contact

Tegminestar LLC. Email: info@tegminestar.com. Postal address: to be added.